Join Our Team at Destination El Paso Proudly managed by Legends Global

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provides administrative and operational support to the Ecotourism & Cultural Heritage Manager.
• Demonstrates strong knowledge of office practices and procedures and proficiency in office computer software.
• Follows oral and written instructions and communicates effectively with others in both verbal and written form.
• Maintains good organizational skills with the ability to multi-task, prioritize responsibilities, and meet competing deadlines.
• Attends meetings with stakeholders and provides relevant information for reports.
• Processes vendor applications to add them to the corporate system.
• Requires flexibility to work extended hours, including evenings, weekends, and holidays, as needed.
• Performs related duties as assigned.
• Assists with scheduling and coordinating tours with ecotourism and heritage sites nationwide.
• Provides on-site support for tours, workshops, and special events, including setup and breakdown.
• Leads tours as needed.
• Organizes bi-weekly re-enactments of significant historical events connected to the Old El Paso County Jail.
• Partners with local businesses (e.g., restaurants, hotels, and retailers) to create exclusive promotions or experiences for visitors.
• Develops and implements interactive and educational activities for diverse audiences of all ages and abilities.
• Designs and lead guided tours that highlight the historical, architectural, and cultural significance of the Old El Paso County Jail.
• Creates and delivers workshops and interactive experiences focused on key regional historical events, people, and places.
• Collaborates with local historians, cultural ambassadors, and subject matter experts to design engaging visitor programs.
• Conducts outreach to hotel managers and tourism partners to promote the Ambassador Training Program.
• Assists in developing training content and materials.
• Helps maintain the online training platform, presentations, and inventory associated with the program.

QUALIFICATIONS

• Excellent knowledge of computer software packages necessary to complete assignments to include Microsoft Office (Word, Excel, PowerPoint, Teams)
• Administrative experience 1-3 years preferred
• Strong customer service and business etiquette skills
• Excellent organizational, planning, communication, and inter-personal skills
• Maintain an effective working relationship with clients, partners, employees, and others encountered in the course of employment
• Organize and prioritize under pressure and/or stringent schedule and produce accurate results
• Remain flexible and adjust to situations as they occur
• Ability to communicate effectively orally and in writing, to be tactful, courteous, and professional
• Must have a valid Driver’s License.

EDUCATION AND WORK EXPERIENCE

• High school diploma or GED
• One-year experience in administrative work, customer service or travel/hospitality industry
• Excellent multi-task and organization skills
• Bilingual (English Spanish) preferred

PHYSICAL DEMANDS Examples:

• Daily sitting, focusing on and operating a computer for over 60 minutes at a time.
• Ability to read printed words and numbers in printed form and on computer monitor.
• Communicate by telephone for up to 30 minutes at a time on a daily basis.
• Stand several times a day for up to five minutes to operate the photocopier, FAX machine.
• Daily lifting up to 25 lbs. Up to five minutes at a time. Daily carrying up to 25 lbs. up to five minutes at a time.
• Write using pen/pencil or computer keyboard for up to 30 minutes at a time on a daily basis.
• Climbing ladders and staircases multiple times per day as needed.
• Ability to travel by automobile and/or air.

NOTE: This description portrays in general terms the type and levels of work performed and are not intended to be all-inclusive or to represent specific duties of anyone incumbent. The knowledge, skills, and abilities may be acquired through combination of formal schooling, self-education, prior experience, or on-the-job training.

The essential responsibilities of this position are described under the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Applicants that need reasonable accommodation to complete the application process may contact- 915-534-0628

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA, Federal Contractor