Job Opportunities

Destination Services Coordinator


ASM GLOBAL, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Destination Services Assistant. This position will assist with general administrative functions and offers support to the Visit El Paso division with day-to-day operations of the department. Extensive software skills are required, as well as research abilities and strong communications skills.


  • Provides general administrative assistance and support to the Visit El Paso division to include tourism, sales, servicing, visitor services and film & creative industries

  • Demonstrates considerable knowledge of office practices and procedures and excellent knowledge of office computer software

  • Able to follow oral and written instructions and communicate effectively with others in both oral and written form

  • Good organizational skills, the ability to multi-task and prioritize work and competing deadlines

  • Assists with processing of invoices, check requests, expense reports

  • Assists with all travel reservations for Destination El Paso

  • Assists in compiling data for monthly, quarterly, and yearly reports through IDSS or other internal reporting platforms

  • Maintain database of hotel partners, attractions, entertainment, annual events, camp groups to include RV parks

  • Maintain organized file system for department, including accounting records, requests for quotes, distribution lists and database of local, regional, state and national media

  • Assists in requesting quotes/making purchases of promotional items, corporate items and uniforms requiring branding

  • Maintains all inventory is CRM system

  • Maintains all digital welcome signage requests for convention, sports and local events

  • Main point of contact for downtown restaurants for vendors with consistent communication about conventions, sporting events and tourism-related events

  • Assists managers with preparations to travel to tradeshows/conferences including shipping of tradeshow displays and promotional items, printed collateral, advances, reservations

  • Provides assistance and support with special events hosted by Visit El Paso including luncheons, familiarization tours and site visits

  • Assists the visitor information centers with phone and in-person support either at centers or mobile information sites as needs arise

  • Provides back up support when team members are out-of-office for travel or off-site events

  • Requires ability to work flexible and extended hours, including nights, weekends, and holidays, in addition to normal business hours as required

  • Performs related duties as required or assigned


  • Excellent knowledge of computer software packages necessary to complete assignments to include Microsoft Office (Word, Excel, PowerPoint, Teams)

  • Administrative experience 1-3 years preferred

  • Strong customer service and business etiquette skills

  • Excellent organizational, planning, communication, and inter-personal skills

  • Maintain an effective working relationship with clients, partners, employees, and others encountered in the course of employment

  • Organize and prioritize under pressure and/or stringent schedule and produce accurate results

  • Remain flexible and adjust to situations as they occur

  • Ability to communicate effectively orally and in writing, to be tactful, courteous, and professional

  • Must have a valid Driver’s License.


  • High school diploma or GED

  • One-year experience in administrative work, customer service or travel/hospitality industry

  • Excellent multi-task and organization skills

  • Bilingual (English-Spanish) preferred

Physical Demands - Daily sitting, focusing on and operating a computer for over 60 minutes at a time.

  • Ability to read printed words and numbers in printed form and on computer monitor.

  • Communicate by telephone for up to 30 minutes at a time on a daily basis.

  • Stand several times a day for up to five minutes to operate photocopier, FAX machine.

  • Daily lifting up to 25 lbs. Up to five minutes at a time. Daily carrying up to 25 lbs. up to five minutes at a time.

  • Daily standing for up to 15 minutes at a time operating office equipment such as fax, printer or photocopier.

  • See and distinguish objects or symbols as 20 feet or more and 20 inches or less. Depth perception, peripheral vision and bringing objects into focus.

  • Write using pen/pencil or computer keyboard for up to 30 minutes at a time on a daily basis.

  • Climbing ladders and staircases multiple times per day as needed.

  • Ability to travel by automobile and/or air.

Note: This description portrays in general terms the type and levels of work performed and are not intended to be all-inclusive or to represent specific duties of anyone incumbent. The knowledge, skills, and abilities may be acquired through combination of formal schooling, self-education, prior experience, or on-the-job training.

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Applicants that need reasonable accommodations to complete the application process may contact- 915-534-0628

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA, Federal Contractor

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